What to Know as a Client Going Back to the Spa


When the spread of the coronavirus started to gain momentum in early March, many states issued shutdowns of schools, workplaces, and local businesses to slow the proliferation. Though a vaccine has yet to be released, we’ve learned enough about the virus to identify certain measures that help reduce the risk of transmission. These safety precautions have made it possible for many businesses to reopen, including spas and salons in many states.

If you’re eager to get back to your favorite spa, remember is that it’s virtually impossible to completely eliminate the risk of catching or transmitting the virus. By visiting the spa, you’re making a choice to subject yourself and others to that risk which makes it your responsibility to take the necessary precautions on top of the safeguards the spa already has in place.

Here’s what you need to know about returning to the spa and how to do it safely.

What to Expect from the “New Normal”

The coronavirus pandemic has changed the way we carry out our daily lives and has resulted in what amounts to a “new normal.” Unless you work in the healthcare field, you may have never worn a face mask in your life before this year. Now, however, it’s become just as habitual to check for your face mask before leaving the house as for your phone, keys, and wallet.

Though the pandemic continues to wreak its havoc throughout the country, life must continue. It’s just as important as ever to wear your mask and maintain social distancing, but with the proper precautions in place, certain aspects of daily life can safely resume. If you’re considering going back to the spa, there are a few changes and safety procedures you should expect.

Here are a few examples:

  • Many states require both clients and practitioners to wear a face mask throughout the course of your visit – facial treatments may not be available in some states.
  • You may be required to check in via phone or text before your appointment rather than sitting in a waiting room – check the spa website or your appointment confirmation email for details.
  • Some spa amenities like snacks and beverages may not be available – locker rooms, saunas, and steam rooms may be temporarily unavailable as well.
  • Most spas are encouraging cash-less checkout – ask about Venmo or, if you want to leave a cash tip, bring it in a sealed envelope from home.
  • You may be required to fill out a digital intake form when scheduling your appointment and may need to have your temperature checked when you arrive.

Each state has their own regulations regarding spa and salon services, so it’s important to check with your local spa to get the details. Check the spa’s website for booking information and to learn about updated safety measures and precautions. Be aware as well that cancellation policies may have changed as well, and some spas may add a small fee for each service to cover added safety precautions.

Understand the Risks and Stay Safe

After weeks or months of isolation, you may be eager to enjoy a little self-care and to catch up with your favorite practitioner. If you choose to return to the spa, however, it’s important to understand the risks and to know how to keep yourself and others safe.

Familiarize yourself with local safety guidelines and government regulations and make sure you have the appropriate personal protective gear ahead of your appointment. Wear a clean, just washed face covering or an unused disposable face mask and use hand sanitizer before entering the building. Maintain at least a six-foot distance from others when possible and avoid touching your face. When it comes time for checkout, use the hand sanitizer provided before handing over your credit card or ask about touchless checkout.

Tip generously by adding gratuity to your transaction or ask about sending a tip to the practitioner directly through Venmo. If you use cash, it’s best to bring it in a sealed envelope or ask the reception staff if they have an envelope for you to use.

It has been a difficult year for all of us, and there’s no shame in craving a return to normalcy. The fact of the matter is, however, that the coronavirus is still a serious risk and we all must do our part to protect ourselves and others. Aside from wearing your mask and social distancing, the best thing you can do is stay at home if you’re feeling sick. You can always reschedule your appointment or support your local spa by purchasing a gift card for future use.

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